The battery is a crucial component of an electric vehicle. Due to market competition pressure, some manufacturers choose inferior batteries to reduce costs, resulting in various problems after about half a year of use, such as a significant reduction in cruising range, inability to fully charge, and failure to reach normal speed after charging. We cooperate with high-quality battery suppliers, select high-quality batteries, and conduct strict inspections on each battery before leaving the factory to ensure that its performance meets the product standards. At the same time, we provide a comprehensive warranty service for batteries, allowing users to have no worries.

The cruising range of an electric vehicle is affected by various factors. For example, riding habits (frequent rapid acceleration and sudden braking), road conditions (uphill slopes, sections with frequent stops and starts), temperature (low temperatures can reduce battery performance), vehicle load (carrying passengers or heavy loads), and whether additional power-consuming devices are turned on (such as long - term use of headlights and horns). When we advertise the cruising range, the data is obtained under standard test conditions. In order to help users achieve the advertised cruising range as much as possible, we recommend maintaining good riding habits, traveling on flat roads as much as possible, avoiding overloading the vehicle, and paying attention to keeping the battery warm in low-temperature environments. At the same time, we are constantly researching and developing new technologies to enhance battery performance and the energy efficiency ratio of vehicles, so as to improve the actual cruising range.

You can contact our after-sales service through the following methods. First, call our official customer service hotline. Our customer service staff will provide you with detailed after-sales guidance and solutions. Second, leave a message with your questions and contact information in the background, and our after-sales team will get in touch with you promptly. Third, go directly to our offline after-sales service outlets across the country. You can inquire about the address and contact number of the nearest outlet on our official website or through customer service.